Home > BLOG 1, Capstone > BLOG 1: Cold Stone Creamery Information Sources

BLOG 1: Cold Stone Creamery Information Sources

As the title suggests, I belong to the community of workers at the Cold Stone Creamery here in Columbia. More specifically, I’m one of the 5 managers and we employ about 15-20 other people as well. As you can imagine, there is a lot of information flow that goes into successfully running a store.

The primary source of my information is a simple notebook we keep on the back desk. This is where, amongst many other things, the managers write notes to each other about how busy the night before was, what tasks should be completed during the upcoming shift and anything important about specially ordered cakes.

One other important source of information is the cork board in the back. This is where the head manager puts the schedule for the next two weeks, a calender of important events and any general notes she has for everyone. The notes are almost always about things she would like the employees to improve upon.

The ice cream business may seem like it’s all fun and games, but there’s a lot of communication involved in making this business a thriving one. Despite all the hard work, though, I really enjoy my job.

Categories: BLOG 1, Capstone
  1. September 8, 2011 at 12:32 pm

    Interesting that most of the communication here is via print media (the notebook, the corkboard). Clearly these methods of communicating work and are not dependent upon anyone having access to any other technologies.

    Good post overall. Just be sure to add tags to your post. You have the categories listed, which is good, but add the tags also.

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