Home > BLOG 2, Crisis Communication > blog 2: ICS in Communication

blog 2: ICS in Communication


ICS, otherwise known as Incident Command System is a standardized incident management resolution that communicates among an organized structure and establishes planning and managing of resources during a disaster. This practice of FEMA is used at federal, state and local levels to ensure that all incident needs are fulfilled.

ICS reduces problems and miscommunication during disasters as multiple teams are assigned separate tasks and then communicate as a whole in the end. ICS follows the “systems theory” because of its hierarchical ordering and inter-depending units. The Incident Commander is the head of the organization and below this position tasks are separated into four teams. These include operations, planning, logistics and finance. Although personnel in these groups are assigned different tasks they all depend on one another and communicate to ensure the incident is resolved.


ICS is effective in crisis communication because established incident teams are able to successfully increase awareness, implement a plan and solve it by efficiently utilizing resources. ICS is used by many organizations today such as the National Wildfire Coordinating Group and U.S. Fire Administration to successfully accomplish demands of a disaster.

After completing the ICS training I recommend others to do the same because, not only does this education provide an insight on how needs and wants are satisfied during a disaster, but also supports how you can take personal action during a crisis.

  1. September 19, 2011 at 2:24 pm

    Good connection of ICS to systems theory. Our discussion of systems theory is relevant to how ICS is structured as well as to the promises and potential pitfalls of such a system.

    Be sure to add tags to your blog post. You have the categories but not the tags.

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