Blog 2: Role of Communication in the ICS
The ICS has a very large role to play as far as communications. As we have discussed in class, responding to a crisis requires communication of many forms. Because the ICS responds to such catastrophic events, they must communicate in effective ways. In order to respond to a crisis effectively, sufficient management skills must be carried out. Without communication, management is basically non-existent. According to FEMA’s ICS Overview, the ICS:
- Is a standardized, on-scene, all-hazards incident management concept.
- Enables a coordinated response among various jurisdictions and agencies.
- Establishes common processes for planning and managing resources.
- Allows for the integration of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure.
Another major aspect of the ICS is that there are different positions and sections of people who work together and communicate to get their job done. For every crisis, there is an Incident Commander who is in charge of all management tasks. In smaller situations, the Incidident Commander can carry out these tasks alone; however, in cases of larger crises, the Incident Commander must communicate with others and designate tasks to them as needed.
Watch this video to see a command simulation response to an Incident Commander. Notice that communication is present between several different people.
More information on the Incident Commander and other positions can be found here.
The National Incident Management System (NIMS) offers what they believe will lead to successful communications and information management. This includes: interoperablity, reliablity, scalability, portability, and the resiliency and redundancy of commuincation and information systems. More information on NIMS can be found here.
As you can see, the ICS relies largely on effective communication and management skills in order to be successful. Without communicating within the company or to internal/external stakeholders during a crisis, the ICS would not be able to produce the same positive outcomes. From natural to technological to human-caused hazards, the ICS responds to any size situation with communication skills on hand in order to manage the problems and save lives. The ICS thrives on communication!