Home > BLOG 2, Crisis Communication > Communication in ICS (BLOG 2)

Communication in ICS (BLOG 2)


In the Incident Command System (ICS) communication plays a vital role. The ICS responds to disasters large and small and it is important to be able to contact and properly communicate with all stakeholders. To reach everyone it is important to know what mode of communication to use whether it be television, phone, radio, or publicly announcing information. ICS members should also know how to communicate with their stakeholders. Certain audience members may not understand some of the terms that ICS employees know, it is important for them to use common/simple terms.

One good example of the need to communication in the ICS is when there is an incident on a college campus. It is important for the ICS to be able to reach all students to let them know about the problem. The University of Missouri uses texting to contact students and has them update their contact information often to make sure that they remain up to date. Students are always on the go and need to be contacted via cell phones.

In the ICS the communication is not only important when communicating with the community, but it is also important for members to be able to communicate with each other. There are many different systems working together during an incident from the media to the emergency responders. These different organizations need to be getting the same message and need to understand what needs to be done.










For more information on ICS visit FEMA’s website.




  1. September 19, 2011 at 2:51 pm

    In the first sentence you state that “the Incident Command System (ICS) communication plays a vital role,” but in what? You sort of leave the reader hanging with this lede sentence. Then in the second sentence you say that “the ICS responds to disasters large and small…” but the ICS doesn’t actually respond, rather responders use the system to manage and guide their response. This is maybe a small issue, but two sentences into your post and I was already unsure about the information I was reading.

    Blog posts, like any writing really, are persuasive activities, where you are trying to persuade the reader that you have something to say and know what you are talking about. So have these objectives in mind and you write and edit your posts.

  2. September 19, 2011 at 2:52 pm

    Also you need tags on your post. You have the categories, but need to add tags also.

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