Communication in ICS (BLOG 2)
In the Incident Command System (ICS) communication plays a vital role. The ICS responds to disasters large and small and it is important to be able to contact and properly communicate with all stakeholders. To reach everyone it is important to know what mode of communication to use whether it be television, phone, radio, or publicly announcing information. ICS members should also know how to communicate with their stakeholders. Certain audience members may not understand some of the terms that ICS employees know, it is important for them to use common/simple terms.
One good example of the need to communication in the ICS is when there is an incident on a college campus. It is important for the ICS to be able to reach all students to let them know about the problem. The University of Missouri uses texting to contact students and has them update their contact information often to make sure that they remain up to date. Students are always on the go and need to be contacted via cell phones.
In the ICS the communication is not only important when communicating with the community, but it is also important for members to be able to communicate with each other. There are many different systems working together during an incident from the media to the emergency responders. These different organizations need to be getting the same message and need to understand what needs to be done.
For more information on ICS visit FEMA’s website.