Home > Uncategorized > Blog 3: FEMA’s Public Information Systems Training

Blog 3: FEMA’s Public Information Systems Training

After completing the FEMA Public Info Systems Training, I felt that it corresponded very well with what we have learned in class about crisis/disaster communication.

How are the they the same?

  • Communicate during a crisis to internal and external stakeholders
  • Coordinate with Federal, state, tribal, and local governments
  • Must be well developed and effective when communicating evacuation routes, measures to save lives, potential threats, etc
  • Communication must be timely and efficient

FEMA’s Public Information Systems Training also  gives people the knowledge of how to respond to a crisis as well as the proactive steps they should take in order to prepare for a crisis or disaster.  We have also learned about this in class, and our team press conference allowed us to put what we have learned to the test.  We have learned that it is very necessary for everyone in a company or organization to be on the same page as far as what needs to be done when a crisis occurs. This video shows how FEMA prepares a school for possible crises.

Though most of the information provided by the Public Info Systems Training is knowledge we have already gained from our crisis communication class, I did learn some additional information about how this system is split up.  There are 3 parts:

  • Public Information Officers (PIO’s)
  • Join Information Systems (JIS)
  • Join Information Center (JIC)

*The PIO’s, unlike members of public relations departments, must communicate during crisis in a more limited fashion because they are guided by government and law.

*The JIS organizes the message sent to the public during a crisis. They ensure consistency across all of the necessary jurisdictions. They deal with planning, protocols, procedures, and structures for public information.

*The JIC is the central location that holds the JIS. This is where the JIS performs their emergency communications to the public and other stakeholders.

In conclusion, the training provided much of the already known information from our crisis communication class, however, I feel that there is always something more to learn about preparing and responding during a crisis.  Because this job is so vital, one can never acquire enough information on how to complete the role efficiently.

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  1. October 26, 2011 at 9:16 pm

    Good overview. This post looks good in its use of bullets, paragraphs, and the graphic. Easy to read and digest. Be sure to the add the class (“Crisis Communication”) and assignment (“Blog 3”) categories to your post.

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